Company Policies

Customer Concern Policy

The Consolidated Security Group understands customer service is a key element for the ongoing success of the group. To ensure excellent customer service we invite our clients to raise any concerns.

Our policy is to listen and produce solutions in the shortest possible time so the correct result is achieved.

Quality Assurance

The Consolidated Security Group are in the process of Quality Assurance. The Yellow Corporation is Quality Assured to International Standards in accordance with AS/NZS ISO 9002:1994.

Occupational Health, Safety & Welfare

Consolidated Security Group is aware of the legal and moral obligations placed upon organisations in the current era and maintains close contact with various government, private and industry organisations to ensure that we keep abreast of any changes and/or obligations such as Business SA.

The company has a detailed written Health, Safety and Rehabilitation Policy and all associated programs and procedures.

Please see “Support Documents” section of this document for Occupational Health Safety and Welfare Policy which forms part of our company manual.

It is the policy of our company to ensure that Guards placed at client premises are fully conversant with their OHS&W policy and comply with policy and procedure with respect to that.